Examining Effectiveness of Traditional Marketing Practices in Today’s Competitive Environment

Published: 2023/07/06 Number of words: 1561


Marketing is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods, and services to create an exchange that satisfies individual and organisational objectives (Kotler, 2003). Marketing is a combination of activities that help businesses to assess the market, consumers demand, pricing, advertisement, distribution and evaluate the competition. Traditional marketing consists of a deliberate, planned process; the marketing concept presumes that a careful identification of customer needs through formal market research precedes a structured development of new products and services in response to those needs (Webster, 1992). Marketing techniques helps in understanding the needs of customers and product development that provides customer satisfaction and profitability in the business. On the other hand, rapid growth in technology and globalisation changed the perspective of marketing practices in business organisations. For instance, increasing usage of digital marketing customers is more informed about available products and services. However, both marketing theories broaden the knowledge and emphasise the long-term perspective in business. Although, the facts show that traditional marketing activities have experienced a downfall. The purpose remains the same to focus on communicate with customers and acquire a position in the market. This essay will examine the concept of Traditional marketing, the transformation of marketing activities from Traditional to digital approaches, and an analysis of the effectiveness of Traditional marketing in a current business environment.

Understanding Traditional Marketing: 

The traditional marketing process used to be time taking for merely capturing customer attention. Newspapers, Television, Radio, Print Ads, Billboards, etc., were the most popular tools for targeting customers. Traditional marketing activity creates awareness about products and services and helps understanding consumers and competition in the market (Kapoor & Kapoor, 2021). In, traditional marketing the needs and wants of customers are being identified and satisfied through conventional channels. The basic concept of Traditional marketing is to understand customers preferences for a product, plan sales strategies against competitors, and develop effective communication with stakeholders. Traditional marketing also includes tangible tools such as business cards, posters, and brochures. Hence, companies that adopt traditional marketing practices care more about customers than their structure and try to satisfy needs (İslamoğlu, 2013).

Thus, traditional marketing aims to generate value for consumers and motivate them to buy the products by changing their perceptions. Traditional Marketing is known for the long-term impact on the consumers that influences their decision making. The traditional marketing approach firm should focus on customer wants and needs. Customers should organise in a particular market segment, and firms should develop products according to the needs of that segment. Firms should then organise their functional activities to satisfy the targeted criteria of consumers (Ahmad & Buttle, 2001).

Changing Role of Marketing from Traditional to Digital: 

Traditional marketing plays a vital role in the early stages of interaction between companies and customers; however, as communication grows and customers demand closer relationships with companies, digital marketing increases importance (Kotler et al., 2017). Hence, traditional marketing focuses more on generating interactions with consumers where digital marketing drives better marketing actions and offer access to consumers. Significant growth has occurred in this changing era of traditional to digital marketing. Hence, this has open more opportunities for businesses to expand their operation. Additionally, technological innovation such as smartphones, internet and social media has replaced the traditional ways of advertisement. So, these consider beneficial for businesses to reach a larger audience and increase sales. However, many people still prefer traditional marketing as both offline or online have their relevance and importance.

Furthermore, traditional marketing communication allows businesses to share relevant information about their product with their consumers. Conversely, with the help of the internet consumers can get information about products fast and easy (Kayumovich & Annamuradovna, 2020). Moreover, digital trends constantly impact consumers buying behaviour. Nowadays, both traditional and digital marketing practices are merging (Kotler et al., 2017). Thus, using both communications channels allow generating one way and two-way communication between businesses and consumers. Overall, digital marketing broadens the scope of traditional marketing that also enhances the efficiency of marketing strategies. At the same time, many small and medium-sized businesses adopt traditional marketing practices to remain competitive instead of going with digital marketing. In addition, traditional marketing impacts interactivity and is limited to the local market, and digital marketing operates globally and reduces communication barriers.

Effects of Traditional Marketing in Today’s Environment: 

When it comes to using traditional marketing practices, finding advertisements in newspapers and magazines, reading billboards, leaflets are still active among many local consumers in the market (TODOR, 2016). Traditional marketing tends to be more effective and faster in reaching the target audiences, while digital marketing may take time as many consumers might not have easy access to it. Moreover, it is tough for companies to maintain brand image through digital marketing than traditional, as dissatisfied consumers on the Web are much easier to spoil the firm image. Many people find it hard to believe in online content as it may come with the risk of fraud. On the other hand, the level of trust in traditional media is higher with a long-term impact on consumers. Furthermore, traditional marketing businesses can develop opportunities by giving different types of offers to buyers. Traditional marketing has an advantage as consumers can touch and feel the product, and that impact the process of decision making.

Moreover, the traditional ways of marketing lead to face-to-face communication helps in developing trust between customers and firms. In addition, a mature group of customers used and attached to the traditional marketing items, who still spend time on television, radio, reading magazines (TODOR, 2016). Thus, firms can take advantage of it by developing long term relationships with consumers and increases profitability. Traditional marketing offers customer-centric, product development and market-driven approach. Hence, traditional communication methods such as face to face and word of mouth are preferable to interact with current and potential customers (Stokes, 2000).


In conclusion, the aspects of both traditional and digital marketing are being used widely by businesses. Both the approaches serve the same purpose to attract new potential customers and satisfying their needs and want. The traditional marketing approach advocates the marketing mix principles and the quest for market share dominance through mass marketing techniques and a focus on new customer acquisition (Ahmad & Buttle, 2001). The need for marketing in a business organisation can differ as per their product, target group and goals. The main motive of marketing is to deliver the right message to the consumer about products and services. The coalition of both marketing practices contributes to achieving profit margin, customer loyalty and retention, integrate communication with stakeholders, and the current demand in the market (Salehi et al., 2012). Hence, based on the target audience, competition, market demands, and product substitutes, businesses should adopt marketing strategies that suit firms objectives. Though, the research indicates that traditional marketing methods are as effective as digital in the current environment. Digital marketing focuses on actions and drives results, whereas traditional marketing focuses on developing interaction with customers. In today’s competitive environment, organisations should emphasise improving their communication with stakeholders by convincing their message. Overall, it is vital to select the most effective tool of communication that provide desired result and maintain the brand name.


  1. Ahmad, R., & Buttle, F. (2001). Customer retention: a potentially potent marketing management strategy. Journal Of Strategic Marketing9(1), 29-45. https://doi.org/10.1080/713775729
  2. Durmaz, Y., & Halil Efendioglu, I. (2016). Travel from Traditional Marketing to Digital Marketing. Global Journal Of Management And Business Research16(2), 34-40. Retrieved 3 September,2021, from. https://www.researchgate.net/publication/303940843_Travel_from_Traditional_Marketing_to_Digital_Marketing
  3. Grundey, D. (2008). Experiential marketing vs. traditional marketing: Creating rational and emotional liaisons with consumers. The Romanian Economic Journal, 29(3), 133-151.
  4. İslamoğlu, A. H. (2013). Pazarlama Yönetimi (6. Baskı). İstanbul: Beta Basın Yayın Dağıtım AŞ.
  5. Kapoor, R., & Kapoor, K. (2021). Transition from traditional to digital marketing: a study of evolution of E-marketing in the Indian hotel industry. Worldwide Hospitality And Tourism Themes, ahead-of-print(ahead-of-print). https://doi.org/10.1108/whatt-10-2020-0124
  7. Kotler, P. (2003). Marketing Management, Eleventh edition.
  8. Kotler, P., Kartajaya, H. and Setiawan, I. (2017). Marketing 4.0, NJ, John Wiley and sons Inc
  9. Nagy, S., & Hajdu, G. (2021). The relationship between content marketing and the traditional marketing communication tools. https://doi.org/10.32976/stratfuz.2021.25
  10. Salehi, M., Mirzaei, H., Aghaei, M., & Abyari, M. (2012). Dissimilarity of E-marketing VS traditional marketing. International Journal Of Academic Research In Business And Social Sciences2(1), 384-389. Retrieved 4 September 2021, from https://www.researchgate.net/publication/222089173_Dissimilarity_of_E-marketing_VS_Traditional_Marketing.
  11. Stokes, D. (2000). Putting Entrepreneurship into Marketing: The Processes of Entrepreneurial Marketing. Journal Of Research In Marketing And Entrepreneurship, 2(1), 1-16. https://doi.org/10.1108/14715200080001536
  12. TODOR, R. (2016). Blending traditional and digital marketing. Bulletin Of The Transilvania University Of Braşov. Economic Sciences.Series V, 9(1), 51-56. Retrieved 3 September 2021, from http://webbut.unitbv.ro/bu2015/series%20v/2016/BULETIN%20I%20PDF/06_Todor%20R.pdf.
  13. Webster, F. (1992). The Changing Role of Marketing in the Organisation. Journal Of Marketing, 56(4), 1-17. https://doi.org/10.1177/002224299205600402

Cite this page

Choose cite format:
Online Chat Messenger Email
+44 800 520 0055