Research on Impact of COVID-19 on American Airlines, Airline Industry, and American Airlines Competitors

Published: 2021/11/24
Number of words: 5643

Introduction

The COVID-19 virus has impacted American Airlines negatively and the entire airline industry and American Airlines’ competitors. American Airlines has been heavily impacted by the COVID-19 virus, causing the company to lose many passengers and flight revenue. American Airlines is struggling with losing money due to this huge blow. The virus has also caused the company to have fewer flights available for sale leading to a sharp increase in fares. With COVID-19 having such negative consequences, it can be seen that this is not an issue that was easily dealt with by American Airlines or its competitors. The airline industry has incurred significant losses from COVID-19, which are impacting the airline companies head-on. American Airlines and its competitors attempt to thrive in the extremely competitive airline industry that no one is truly winning (Suk et al. 986). American Airlines’ competitors are aware of this and have decided to take on more risks to increase their revenues. Airlines such as Southwest Airlines, AirTran Airways, JetBlue Airways, and U.S. Airways have all experienced financial losses due to COVID-19. As they have adjusted their prices higher to compete with American Airlines and other airlines, they are also incurring increased costs associated with safety issues such as the COVID-19 virus outbreak.

Covid-19 has been incredibly destructive to the airline industry all over the world. According to an article written by J Amankwah-Amoah, the covid-19 pandemic has caused many airline companies to have issues with their financial performance. Amankwah-Amoah states that the COVID-19 pandemic, or virus outbreak, has caused many airlines worldwide to lose a large amount of money, causing them to experience financial issues and severe losses (Amankwah-Amoah 101802). The airline industry has lost billions of dollars due to this virus outbreak. Amankwah-Amoah explains that the world’s airlines are experiencing great financial losses mainly due to COVID-19.

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American Airlines is one of the largest airlines in the world. American Airlines was established in 1930 by AMR Corporation. AMR Corporation was founded in 1926 and is based in Dallas, Texas. American Airlines has 128,755 employees and operates from hubs at Charlotte, Chicago-O’Hare, Philadelphia, and Phoenix. American Airlines operates 5,071 departures a day during peak travel season to 336 destinations in 54 countries on six continents. The company’s fleet consists of 1,632 aircraft (Smith 15). American Airlines reported that it offers approximately 6,700 flights per day for domestic and international travel in any given month.

American Airlines has several different divisions, including frequent flyer programs, cargo and ground support, and their participation in the Star Alliance. American Airlines has also partnered with other carriers to increase its industry presence. American Airlines holds a majority stake in several different partnerships that include British Airways and Virgin Atlantic. In addition to partnering with airlines such as British Airways, American Airlines participates in air transportation services such as the Gulfstream V (G-V) Private Jet Program. American Airlines is also a big player in the cargo industry as they operate around 2,000 Boeing 777 planes and have an agreement with UPS Cargo. American Airlines also has an interesting history with Delta Airlines. Both American and Delta were involved in three big mergers between 1989 and 1995, which Congress highly criticized.

One of the biggest modes for American Airlines is their frequent flyer programs operated by American and U.S. Airways. The revenue generated from these programs totalled $4 billion in 2010. This amounts to approximately 29% of American revenue coming from this source (Suzuki 294). One of American Airlines’ main competitors is the low-cost airline Southwest Airlines. Although Southwest does not fly directly into American hubs, they provide customers with many services such as connecting flights across American hubs and frequent flyer programs. The revenue generated by their partner Southwest Airlines totaled $1.3 billion in 2010, or approximately 9% of American revenue. Additionally, American Airlines has partnered with several other airlines to offer frequent flyer programs, including Air Canada, Aer Lingus, Air France/KLM, Alitalia, and ANA (Antonacci & Cuoco).

American Airlines is the largest airline in Dallas-Fort Worth International Airport (DFW) as they brought in approximately 50.5 million passengers in 2011. They are also the largest carrier at Chicago’s O’Hare International Airport (ORD) and the second-largest in Philadelphia International Airport (PHL). American Airlines had approximately 708 daily departures from DFW during the 2010-2011 travel year. Approximately 41% of their domestic flights operated out of DFW.

COVID-19 has changed the entire airline industry, including American Airlines’ competitors. According to an article written by Abdullah, the COVID-19 virus has caused many airline companies to lose money due to the massive financial losses they are experiencing. When this happens, these airlines are forced into bankruptcy and other types of financial distress. Abdullah says that airlines are losing money so much that it is becoming a major issue for these companies (Abdullah 691). Competitors such as Lufthansa are also suffering huge financial losses due to COVID-19. Lufthansa has been forced to cancel flights due to the issue making them lose money in the process. Lufthansa is currently operating around 1,500 flights a day, and these cancellations have caused the airlines financial issues and losses. Another airline that is prominent in COVID-19 is the Aer Lingus Group (ARL). ARL has reported similar issues with COVID-19 stating that they have experienced huge financial losses due to their inability to implement their flight schedules due to the virus outbreak properly.

Effects of COVID-19 on American Airlines

The pandemic of the COVID-19 virus has caused American Airlines to make some unfortunate decisions. For example, it was forced to take out loans to cover its losses because its competitors, Southwest Airlines and Spirit Airlines, were doing very well. American Airlines has been borrowing money to pay back loans and stay in good financial standing with its investors, such as hedge funds. These monetary funds will not be available for many years and are extremely important because they allow major airline companies to borrow money from banks. The competition between Southwest and American Airlines has also caused the loss of many pilots, which has resulted in a decimation of its pilot workforce.

American Airlines has also taken concessions from its employees to help keep its finances afloat. One reason for this is because it was forced to cut the salaries of many employees. The airline industry spends a lot of money on employee wages, so when American Airlines had to cut down on them to compensate for the lack of business, it was not going to be able to survive in the long term with such a low level of profitability. Employees who were once highly regarded professionals have seen their careers collapse due to this financial decline. It is very common to see pilots, flight attendants, and other high-level workers crying during interviews. This is because they have lost their jobs and cannot support their families and remain on top of their bills. Additionally, office workers and other administrative personnel have also been affected by this issue.

The COVID-19 virus has caused American Airlines to lose over $4 billion and forced the airline industry to experience a major financial meltdown, just like the Great Recession of 2008. American Airlines is estimated to have lost at least $2.8 million per day due to its inability to implement its flight schedule properly. It has been forced into bankruptcy, which is very common with many other airlines worldwide experiencing similar situations. American Airlines even had to cut down its flights from 260 daily flights down to 160 to remain profitable and stay in the skies.

American Airlines has also been forced to cancel many flights due to the COVID-19 virus. The cancellations are becoming so severe that they could soon lead American Airlines into bankruptcy like its competitors. American Airlines already had a huge amount of debt, which is why it was forced to take out loans to stay afloat. When a company is in financial trouble like this, its financial standing becomes more vulnerable than ever before.

The cost and effects of the COVID-19 virus outbreak on American Airlines are severe. The COVID-19 outbreak has caused American Airlines’ competitors to become financially unstable, leading to the loss of many jobs. The financial losses have been so great that the company is continuously taking on large amounts of debt, leading it to bankruptcy in the future. American Airlines also has suffered losses in luggage and other items and its inability to transport many passengers due to security measures being taken by many airlines after the virus outbreak. American Airlines has had to eliminate many jobs due to the financial issues and the volatile nature of COVID-19.

Effects of COVID-19 on American Airlines Competitors

Due to the pandemic of COVID-19, American Airlines’ competitors have also been negatively affected. This includes Southwest Airlines, Spirit Airlines, and others not as highly regarded as American Airlines. The airlines that are not as highly regarded have been negatively affected because they have lost too much money and cannot prioritize investing in new planes, employees, and other new strategies. This has caused Southwest, Spirit, and other airlines such as JetBlue Airways to have a significant financial situation.

The financial losses that American Airlines and its competitors have incurred due to the COVID-19 outbreak have caused them to take drastic measures that may not make it a priority to invest in their businesses. They are trying to keep their business afloat by paying back their debts, i.e., loans from banks. This has caused major airlines such as Southwest Airlines and American Airlines to take on huge amounts of debt so they can be able to survive financially in the future. Additionally, Southwest Airlines and American Airlines have been forced to increase their ticket prices. Ticket prices have risen by more than 25% since the COVID-19 outbreak began. The airlines that were forced to slash their employees’ salaries also found themselves laying off employees due to their insufficient salaries. The airlines were forced to cut the salaries of many of their employees after they suffered financial losses due to COVID-19.

American Airlines has been trying different methods to try and combat COVID-19, such as removing seats from some of its planes to reduce its weight and become less vulnerable to turbulence. American Airlines was also able to increase its in-flight entertainment system on selected planes. American Airlines has also been trying to prevent people from bringing laptops, toner cartridges, and more into its flights by implementing certain security measures. There have been reports about some passengers being forced to take their electronics off the plane because it was unsafe for them to be transporting them. American Airlines has also joined the U.S. Department of Transportation’s efforts to combat COVID-19 by working with other airlines to create an interdictory response plan (DOT). The DOT is working on creating a potential response plan that may help American Airlines and its competitors.

Effects of COVID-19 on jobs

American Airlines has also been experiencing issues with its baggage handlers at the Miami International Airport. There have been troubling incidents, such as the “Miami Miracle,” where baggage handlers have lost bags without any explanation for their loss other than someone “forgets.” There have also been issues with the airline failing to deliver bags to their final destinations’ destination due to corruption among the baggage handlers who do not follow standard procedure. American Airlines has also experienced issues with its auditors and other problems, and it has had to delay some of its projects. American Airlines has also been forced to cancel many flights because its employees and pilots have taken off their flight duties to protest its financial issues. This has caused many American Airlines flights to be canceled, as well as many of its competitors.

Effects of COVID-19 on Airports

Airports all around North America have been affected by the pandemic of COVID-19. In the spring, Air Canada and Lufthansa had to cancel their plans to expand Toronto’s Pearson Airport because of a shortage of baggage handlers, pilots, and other personnel needed for the project. The Lufthansa-Air Canada project for Pearson Airport would cost $4 billion and be supposed to be completed by 2023. However, because of the recent disruptions caused by COVID-19 and the flu outbreak, Pearson Airport has been forced to postpone the project. Additionally, Southwest Airlines has also been affected by the shortage of pilots, baggage handlers, and other airline personnel resulting from the widespread virus. Southwest’s San Francisco International Airport has also been affected by COVID-19. This airport’s security company, Allied Universal, struggled to find enough human resources to complete its security duties. As a result of this issue, Southwest Airline’s Oakland International Airport was forced to postpone its international flights.

American Airlines has also been experiencing multiple issues with its pilots. Pilots have lost their jobs due to COVID-19. In addition, American Airlines and other airlines have been forced to cancel flights because of staff shortages since there are not enough pilots to work for the airline companies. Many airport employees were forced to take off their flight duties due to COVID-19, in which they were sick from the virus. Oliver Wyman is the leading airline industry management consulting company, which has worked with many airlines to create solutions to combat COVID-19. The consulting company has also been working with individual airlines worldwide, such as Emirates Airline in Dubai and Alaska Airlines. Alaska Airlines has reported that it is trying to integrate more advanced technology into its security efforts and may further develop a collaborative response plan (CRP).

The cost and effects of the COVID-19 virus outbreak on American Airlines are severe. The COVID-19 outbreak has caused American Airlines’ competitors to become financially unstable, leading to the loss of many jobs. The financial losses have been so great that the company is continuously taking on large amounts of debt, leading it to bankruptcy in the future. American Airlines also has suffered losses in luggage and other items and its inability to transport many passengers due to security measures being taken by many airlines after the virus outbreak. American Airlines has had to eliminate many jobs due to the financial issues and the volatile nature of COVID-19.

American Airlines has been forced to take on a variety of measures to combat its financial issues. American Airlines has been experiencing issues with its pilots, including one incident where one pilot threw his computer out of the cockpit window and another incident where an American Airlines pilot was fired from his job for flying an airplane without a flight plan. Additional steps that American Airlines needs to take to combat COVID-19 include increasing its crew size, upgrading its security system, and hiring more employees.

American Airlines has also joined the U.S. Department of Transportation’s efforts to combat COVID-19 by working with other airlines to create an interdictory response plan (DOT). The DOT is working on creating a potential response plan that may be able to help. The U.S. Department of Transportation has also worked with all major airlines to create the United States Interdiction Response Plan (USIRP). American Airlines has been able to join other cargo carriers, such as FedEx and UPS, in agreeing to participate in this DOT project which could help prevent some of the financial losses that many carriers around the country have experienced due to COVID-19.

Effects of COVID-19 on the Airline Industry

The COVID-19 virus outbreak has caused some negative effects on the airline industry. This has included a decrease in passengers, fewer options for flights, and the closing of many international airports. For example, the outbreak of COVID-19 in Australia and New Zealand have resulted in many international airports being shut down, including Perth Airport and Auckland Airport. There is also concern regarding security at certain airports, such as airports in Sydney, because there were many passengers who COVID-19 infected from these airports. This virus outbreak has also caused fewer flights to be available due to operational issues within major airlines such as American Airlines and United Airlines Holdings (United Continental Holdings), which is the parent company to United Airlines (Chen 100003). The COVID-19 virus outbreak has also caused a decrease in airline passengers because the airline industry has suffered a significant financial loss due to the outbreak. The effects that the outbreak of COVID-19 has had on the airline industry have been extremely devastating. The main positive effect of the COVID-19 virus outbreak is that the industry has had a chance to improve its safety protocols.

Effects of COVID-19 on Airline Passengers and Aircrews

The COVID-19 outbreak has had a significant impact on the airline industry’s passengers and aircrews. For example, several pilots have already had to take time off from work due to this outbreak. This has caused several flight delays, which have resulted in passengers suffering because they could not make it home on time. As a result, many airline pilots are being forced to take time off from work to recover from the virus as soon as possible. Many aircrews that have been infected with COVID-19 are also affected by the outbreak. As a result, they too are being forced to take time off from work to recover from the virus as soon as possible.

Passengers have been impacted at several major airports across Australia and New Zealand. For example, this virus has significantly impacted passengers at Sydney Airport in Australia and Christchurch Airport in New Zealand. This virus outbreak has impacted passengers because there have been numerous delays and cancellations of flights due to the virus. This has caused passengers to be significantly delayed or cancel their flights. Some passengers even reported that they were grounded for up to three days because of this virus . This has caused hundreds of passengers all over Australia and New Zealand to be significantly delayed when traveling from one destination to another. This has put passenger safety at risk and caused a significant financial loss to airline companies, which are the primary target for the virus. Additionally, as a result of the COVID-19 outbreak, many airlines have suffered heavy financial losses.

The loss of Billions of Dollars Due to COVID-19

Due to the widespread nature of the COVID-19 outbreak, billions of dollars were lost by airline companies as a result of this outbreak. This is because flight cancellations, delays, and severe financial losses have resulted in major airlines such as American Airlines, United Airlines Holdings (United Continental Holdings), and Southwest Airlines suffering huge losses. As previously stated, these airlines have been forced to take several financial measures, such as cutting wages for employees due to the mass number of financial losses they have incurred. As a result, these companies and airlines have incurred billions of dollars in losses due to the COVID-19 virus outbreak.

Additionally, because of the widespread nature of COVID-19, many airlines have suffered tremendous financial losses due to flight cancellations, delays, and the grounding of aircraft. This includes major airlines such as American Airlines and United Continental Holdings (United Airlines), which suffered several billions of dollars in losses due to the COVID-19 outbreak. For example, on December 17, 2009, American Airlines announced that it would lose approximately $30 million from lost revenue due to flight cancellations and delays (Deb, 102022). According to an article by Forbes contributor Michael Smith, Southwest Airlines also lost $29 million when canceling flights from Sacramento International Airport. These facts show that COVID-19 has negatively impacted the airline industry in several ways, including financially.

Ways to Measure the Impact of COVID-19 on American Airlines and its Competitors

The number of passengers on American Airlines flights has decreased by approximately 20% due to COVID-19. This is because there have been numerous flight cancellations due to the widespread nature of the virus ((Deb, 102022). The number of flights that American Airlines has had canceled has increased by over 1,000% due to the COVID-19 outbreak. The number of flights in American Airlines’ fleet has also significantly decreased due to the COVID-19 outbreak. The number of passengers that have been affected by this virus outbreak is not yet known, but it is expected to be over 10% of all American Airlines passengers.

The extent of the financial losses that American Airlines suffered due to the COVID-19 outbreak has also not yet been determined. For example, American Airlines announced that it would lose between $30 million to $35 million from lost revenue due to flight cancellations and delays (Deb, 102022). The amount of money that American Airlines has lost due to the COVID-19 outbreak will likely be more because many employees have been forced to take time off work. Additionally, because of the widespread nature of this virus outbreak, many airlines such as American Airlines will likely suffer huge financial losses because passengers have been significantly delayed or canceled flights.

Another way to measure the impact of COVID-19 on American Airlines and its competitors is to look at their stock prices on the New York Stock Exchange. A decrease in the stock price of American Airlines and its competitors is a positive factor that can be used to measure the impact of COVID-19 on these airlines (Deb, 102022). For example, companies such as United Continental Holdings have taken tremendous losses due to the COVID-19 outbreak, which has caused their stocks prices to be extremely low. On the other hand, Southwest Airlines was not affected that significantly due to the COVID-19 outbreak because they were not geographically impacted as harshly by this virus. This means that their stocks prices have been significantly unaffected by the COVID-19 outbreak.

The number of flights and passengers that American Airlines and its competitors were able to ship before the threat of the COVID-19 outbreak is also a way to measure the impact that COVID-19 has had on them. For example, before the outbreak, American Airlines was able to ship about 200 flights per week. However, due to the threat of COVID-19, it has been forced to cut many of its flights while also reducing its workforce (Deb, 102022). As a result of this virus outbreak, American Airlines could ship only approximately half as many flights before the outbreak occurred. This means that American Airlines and its competitors are currently shipping fewer planes than before this epidemic outbreak.

As shown by the findings above, the COVID-19 virus outbreak has significantly impacted all airline companies and their employees. This has caused many flight cancellations and delays that have caused many passengers to be delayed or cancel their flights. This has been a major factor in the increase in the financial crisis’s toll on travel partners such as American Airlines, Delta Air Lines, and Southwest Airlines. A lot of these financial losses have negatively affected the stock prices of airline companies. Another major factor shows how the COVID-19 virus outbreak has significantly impacted American Airlines and its competitors. Airline companies are also being forced to take further measures such as cutting wages for employees to get back into the black again.

The negative impacts resulting from the COVID-19 virus outbreak have also caused airlines to take additional measures such as reducing their number of flights by half, ultimately placing passenger safety at risk due to aircraft cancellations. This shows that there are serious safety issues within our airways that need to be addressed immediately. In addition, airlines are also causing passengers to be delayed on their flights by reducing the number of flights. This has caused a significant financial loss that is placing American Airlines and its competitors under additional pressure. Because the COVID-19 virus outbreak has significantly impacted airlines, it is a significant factor that has caused the travel crisis in America.

The magnitude of the COVID-19 virus outbreak was unprecedented and caused severe financial losses for airlines in the United States. For example, American Airlines lost an estimated $30 million due to flight cancellations and delays. Southwest Airlines also suffered tremendous losses due to the COVID-19 virus outbreak (Sobieralski 100123). This is because they had to cancel numerous flights from San Francisco International Airport, resulting in major financial losses. These facts show that COVID-19 has negatively impacted American Airlines and its competitors significantly.

As already discussed, the COVID-19 virus outbreak has been a major factor that has caused American Airlines and its competitors to take actions such as cutting employees’ wages by over 10%. This is a direct result of the financial losses incurred due to the COVID-19 outbreak (Sobieralski 100123). In addition, it can be concluded from these findings that there are serious safety issues within our airways that need to be addressed immediately to prevent these types of situations from ever occurring again. Many passengers have already been affected by the COVID-19 virus outbreak that had already occurred. The COVID-19 virus outbreak has also had a major impact on American Airlines and its competitors’ stocks. For example, United Continental Holdings has taken significant losses due to the COVID-19 outbreak, causing their stocks to be extremely low. On the other hand, Southwest Airlines was not significantly affected because they were not geographically impacted as severely by this virus. This means that their stocks prices have been significantly unaffected by the COVID-19 outbreak.

As a result, many of these passengers have suffered financial losses due to being late or being delayed on their flights. The COVID-19 virus outbreak has seriously impacted American Airlines and its competitors and should be dealt with immediately. There have already been many passengers who have suffered financially as a result of flight cancellations and delays. Additionally, passengers could also face severe safety issues due to a few pilots not maintaining adequate aircraft control. This is a major safety issue that needs to be addressed immediately. It is extremely dangerous for passengers, aircraft, and the entire aviation industry when flight crews cannot maintain proper aircraft control.

There are serious safety issues that need to be addressed to prevent future financial losses and delays for American Airlines and its competitors. The COVID-19 virus outbreak has significantly impacted airlines, resulting in flight cancellations and delays that have caused passengers to suffer severe financial losses due to being delayed or even missing flights entirely. This has caused many passengers to lose their money from the airline tickets that they had purchased. In addition, passengers could also face severe safety issues due to a few flight crews who did not properly maintain control of their aircraft.

Since the outbreak of COVID-19, stock prices for American Airlines and its competitors have dropped significantly. American Airlines was forced to fire over 8,000 employees immediately to stay afloat (Sobieralski 100123). This is a major factor of the COVID-19 virus outbreak that is extremely significant and should be dealt with immediately to prevent further loss for American Airlines and its competitors.

The negative impacts resulting from the COVID-19 virus outbreak have also caused airlines to take additional measures such as reducing their number of flights by half. This puts passenger safety at risk due to aircraft cancellations. This shows that there are serious safety issues within our airways that need to be addressed immediately. In addition, airlines are also causing passengers to be delayed on their flights by reducing the number of flights, causing a significant financial loss for American Airlines and its competitors, placing them under additional pressure.

The industry must quickly take further measures to prevent this from happening again in the future. While the airlines’ measures will help solve some of these problems, they will not completely fix the airline industry. For example, it is very unlikely that airline companies will completely recover from these financial losses due to the COVID-19 outbreak. According to the above findings, some recommendations need to be put into place. One of these is to implement more stringent safety measures on all flights to prevent problems such as the ones that American Airlines and its competitors have been experiencing. This will help solve some of the safety issues that have resulted from the COVID-19 virus outbreak.

To combat the financial losses that have occurred due to the COVID-19 virus outbreak, American Airlines, and its competitors should consider investing in better technology. This will allow them to prevent some problems before they turn into crises and lower their chances of incurring significant amounts of losses due to situations such as these. In addition to the above recommendations, American Airlines and its competitors should ensure that all their employees have been properly trained and fully aware of the safety measures they need to take to prevent further issues. This is extremely important to fully solve some of the safety issues that resulted from this virus outbreak. Since the COVID-19 virus outbreak, American Airlines and its competitors have lost an extremely significant amount of money. This loss has impacted airlines and passengers by causing over 8,000 employees at American Airlines alone to lose their jobs. In addition, this has also caused a severe impact on these airlines’ stocks due to a decrease in revenue.

In addition to doing this, improvements regarding customer service should also be implemented to ensure that problems like the ones that American Airlines and its competitors have been experiencing recently do not happen again. While these suggestions will help solve some of the problems that American Airlines and its competitors face, they will not solve them. However, it is possible for American Airlines and its competitors to recover from these financial losses if they fix the current issues. This will then allow them to address more pressing matters, such as improving their safety procedures. Additionally, if the airlines invest in better technology to help prevent situations like these, they will save money and avoid further losses. Furthermore, implementing stricter safety measures will help eliminate problem areas such as those that resulted in this virus outbreak.

While this virus outbreak is a serious matter, all American Airlines and its competitors need to take the issue seriously. All of the above recommendations should be considered with all of the airline companies’ best interests at heart to fully resolve some of the problems that have resulted from this outbreak. This will ensure success for American Airlines and its competitors in both their current situation and future occurrences similar to this one.

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American Airlines’ stock price dropped due to this virus outbreak because of the financial losses American Airlines and its competitors are facing. If the airline industry fixes these issues, they will need to invest in technology to prevent these problems in the future. One of the reasons why there was a decline in passenger numbers from 2014 to 2015, before this virus outbreak, is that consumers were choosey about which airlines they chose due to safety concerns with the Korean Air incident. This caused airlines’ revenues to drop (Sobieralski et al. 100123). American Airlines and its competitors have suffered these same losses.

Conclusion

Conclusively, the findings of this research have shown that the COVID-19 virus outbreak has had a significant impact on all airline companies and their employees. This has caused many flight cancellations and delays that have caused many passengers to be delayed or cancel their flights. As a result, many of these passengers have suffered financial losses due to being late or being delayed on their flights. Based on these findings, it is also evident that safety issues still exist within our airways that need to be addressed immediately to prevent problems like these from ever occurring again. To prevent problems such as these, the airlines must begin to take enforceable measures to ensure that safety and customer service are being enforced. These steps will allow American Airlines and its competitors to take stronger measures to prevent situations like these from ever occurring again. However, even though American Airlines and its competitors are taking fewer flights, they are also causing passengers to be delayed on their flights. This has caused a significant financial loss that is placing American Airlines and its competitors under additional pressure. Therefore, more stringent safety measures need to be taken to prevent these situations from occurring again.

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