You should be able to find the answer to any queries you may have in the list below. However, if you still need help and advice, please do not hesitate to contact our customer service department on 0207 118 0808.
- How do I order SPSS or statistical services from you?
- What are your prices?
- How can I pay?
- Can I pay for my statistical work in installments?
- What statistical services do you offer?
- How quickly can you complete my statistics order?
- What are your guarantees?
- Can I get a discount?
- Can I contact my statistician?
- What information should I provide to the statistician?
- Can you use specific software and/or formatting styles in my work?
- Where are you based?
- Can I trust your company?
- How can I contact your Customer Service Department?
- What support does your customer service department offer?
- Which services do you offer?
- I have placed an order with another website, but have been diverted to Ivory Research Ltd. Are you the same company?
- Can I submit my statistics work?
- How can I use the statistics work I get from you?
- How do you know I won't cheat?
- Is your service confidential?
- How do your services differ compared with others?
- Is it cheating if I use your service?
- Is this legal?
Ordering Procedure
How do I order SPSS or statistical services from you?
To place your order - please fill in this form, ensuring you complete all parts. We will get back to you by email shortly with a quote. If you agree - please reply and we will arrange the payment for you. Once the payment is made, our statistician will start the work and you will receive your completed statistical work on or before your deadline. It is that simple!
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What are your prices?
Since every piece of statistics work is very different, we provide you with a no obligation custom quote. Each quote will break down what you will get for the price you pay so that there are no surprises. We guarantee that the quote you are given for a piece of work will be the final amount you pay. Quotes are based on the difficulty of the work, as well as how long we have to complete it: (1) urgent (between 24 hours and 4 days), (2) standard (between 5 and 10 days), and (3) cheap (more than 10 days). We will give you your exact quote once you complete our statistical order form.
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How can I pay?
We offer the following payment methods:
Bank deposit / transfer to Barclays, HSBC or Lloyds TSB. If you are in UK you can make the payment via cash deposit or bank transfer (via telephone or internet banking if you have one). This is our recommended payment method!
This payment option has a number of benefits. Firstly, there is no risk involved in paying by card. Secondly, you will have a proper payment receipt from Barclays, HSBC or Lloyds Banks. Thirdly, branches of these banks are located throughout the country: Barclays Branch Locator, HSBC Branch Locator and Lloyds Branch Locator. Last, but not least, this payment method does not incur any charges, thus enabling us to offer you the cheapest possible price.
If you are outside the UK we will provide you our SWIFT (BIC) and IBAN so that you can make a bank transfer.
- Card payment through Worldpay, part of The Royal Bank of Scotland Group. Worldpay accepts the following cards: Visa, Delta, Visa Electron, MasterCard, Maestro, Solo, and JCB.
- Card payment through PayPal. You can pay with Visa, Mastercard, Discover, Amex or with your PayPal balance.
- Card payment through Google Checkout. You can pay with Visa, Visa Electron, MasterCard and Maestro (including Switch/Solo).
Please note that all card payments are subject to £30 additional charge. This is because we are being charged to accept card payments. In addition to that, due to an increase in credit card fraud we need to verify your identify if you are paying by card. You will need to provide us with your proof of address (bill or bank statement) and proof of ID (passport, driving licence, or national ID).
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Can I pay for my custom written paper in instalments?
In order for the statistician to begin your statistical work, we require full payment in advance.
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What statistical services do you offer?
We can provide a wide range of statistical services to undergraduates, postgraduates and post-experience students, whether it be simple calculations, problem solving work or descriptive statistics, to more complex and time consuming statistical analysis. This is supported by a team of dedicated statisticians with a minimum of a MASTERS DEGREE in statistics. Our broad services include:
- Statistics calculations
- Problem-solving questions
- Excel, SPSS and Minitab analysis
- Dissertation results sections
- APA formatting of tables and graphs
A full list of our statistical services is available here.
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How quickly can you complete my statistics order?
Our statisticians can complete your statistics work in as little as 1-4 days (Urgent Delivery). However, the more time you can give us the better the price we can offer you. In addition, urgent orders are also subject to the availability of our statisticians, so when placing your order please try to give us as much time as possible to ensure that you get the cheapest price and that we have statisticians available to do the work.
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What are your guarantees?
We guarantee that your statistics work will be:
- Performed by our team of highly qualified statisticians that hold a minimum of a MASTERS DEGREE in statistics and many years experience in delivering custom solutions to the education sector.
- Of high quality. We look top achieve 100% QUALITY satisfaction in terms of accuracy, presentation, timeliness of delivery and clarity of explanation.
- Fully referenced with a complete reference list provided at the end.
- Delivered to your email inbox on or before your deadline.
- Amended for free in the unlikely event that a mistake has been made.
- Confidential. We guarantee that our services are 100% confidential. We will never give out any information that we have about you.
Last, but not least, we guarantee swift responses to any queries you may have. Our customer service operators work from Monday to Friday 8am–11pm, Saturdays 10am-10pm and Sundays 11am–11pm. We work every Bank Holiday, including Christmas Day. Unlike many companies we do not have a long voice menu – once you dial 0207 1180808 you will get straight through to one of our operators, who will be more than happy to assist you with any query you may have. Moreover, our operators answer every email within a maximum of 20 minutes.
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Can I get a discount?
Certainly! We offer discounts if you are order more than one piece of statistics work. If you've been given a promotional code – please enter it in the order form and we will give you the appropriate discount on your order.
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Can I contact my statistician?
Yes, contact with your statistician throughout the process is essential, especially with complex projects. You can send us your message and we will then forward this to your statistician unchanged (but we will remove all private information). Any questions or messages from your statistician will also be forwarded to you immediately.
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What information should I provide to the statistician?
When placing your order you will need to provide us details of the work you require, including any documents that you think we might need or that would help us with your order.
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Can you use specific software and/or formatting styles in my work?
Yes we can. Please just let us know what software you require and/or what formatting styles are needed when completing the order form. If for any reason we are unable to use a particular piece of software, we will advise you in the first instance so as to arrange a way forward with your work.
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Quality and Plagiarism
What quality of work do you guarantee?
Quality, accuracy and timely delivery of work are paramount. Our highest priority is to ensure your work is 100% accurate. In the unlikely event of mistakes in our calculations we will refund your payment or we will provide unlimited revisions until we have the correct solution for you. We guarantee all our statisticians hold a minimum of a MASTERS DEGREE in statistics and many years experience in delivering custom solutions to the education sector.
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Delivery
How do you deliver my completed work?
We will send your completed work to you by email on, or often before, the deadline date you stated in your order. The work will be with you by midnight of the day you specified. We send all papers in Microsoft Word format. If you request a hard copy to be faxed or posted to you – this can be arranged, but you will need to pay faxing or postage fees.
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What happens if my paper does not match my requirements?
If you feel the statistician did not meet your initial instructions, you can email us within 14 days with your amendments. All we ask is that you detail which parts of the work have not been met and provide details in ONE email. Any amendment requests that are outside the original instructions will incur an additional charge. However, in the unlikely event that a mistake has been made, we are happy to make the amendments free of charge. In the event that you realise there is extra statistics work required, which you did not request at the time of ordering, we can request that the statistician amends as necessary but this will incur an additional charge.
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Our Company
Where are you based?
We are based in London, UK. Our registered address is Ivory Research Ltd, 788-790 Finchley Road, London, NW11 7TJ.
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Can I trust your company?
We are registered in the UK (registration no: 5631948), and were established in 2005. You are therefore protected under UK law and legislation when doing business with us. We are dedicated to our clients and strive to provide first class customer service at all times. We believe in providing our clients with quality statistics work by statisticians that hold a minimum of a MASTERS DEGREE in statistics and many years experience in delivering custom solutions to the education sector.
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How can I contact your Customer Service Department?
We can be contacted by telephone (0207 118 0808) between 8am–11pm GMT Monday – Friday, 10am-10pm on Saturdays and 11am-11pm on Sundays. You may, of course, send emails at any time but they can only be responded to during the above hours.
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What support does your customer service department offer?
Every member of our Customer Service team has undergone extensive training to ensure the support you receive is first class. Our target is to answer all emails within 10-20 minutes. Our team members will forward any communication or documents to your assigned statistician, answer any questions you may have about our service, send communication to you via email from your statistician and generally help you in any way they can – and this is all guaranteed to all be done with a smile.
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Which services do you offer?
Our service portfolio is extensive and always growing. Apart from custom-writing of essays, assignments, proposals and dissertations, we also create posters and presentations, write exam notes, provide statistical and SPSS services, edit and improve works and offer computing and programming help. If you require any other service – please contact us on custom@ivoryresearch.com and we will let you know whether we can help you.
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I have placed an order with another website, but have been diverted to Ivory Research Ltd. Are you the same company?
As a company we operate from www.ivoryresearch.com, however, we advertise our services on a number of different websites. We do have a partner company, and we use their site to advertise our services as well. We are not, however, affiliated with any other website.
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Using our Services
Can I submit my statistics work?
No, we hold the copyright to all our statistics work. By submitting the statistics work as your own you would be in breach of our contract and your own university rules and regulations. If you wish to take any material from our statistics work – please ensure that you properly reference it.
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How can I use the statistics work I get from you?
All of our statistics work is sold without the copyright and so our custom statistics work is to be used as guidance to produce your own statistics work. The statistics work you receive from us should be for research purposes and used as a study aid only. If you wish to take any material from our statistics work, please ensure that you properly reference it. We do not publish our statistics work; however we reserve the right to resell them several months after the completion.
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How do you know I won't cheat?
We pride ourselves on being open, honest and transparent, and hope that our customers conduct themselves in the same manner. Submitting any of our statistics work would be a breach of our copyright, and if we are made aware that this has occurred we will take steps to terminate any future involvement with the customer.
Also, we are aware that many of our customers simply want guidance on a particular piece of statistics and do not want it done for them. We know they want to earn their degree themselves, and so will use the statistics work we provide in the correct manner.
While we are aware that our service, like any educational tool, is open to abuse, the same threat of plagiarism has not stopped other things such as the publishing of lecture notes or the development of an educational website, and we will not allow it to hinder our provision of services to the honest majority.
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Is your service confidential?
Our service is 100% confidential. We never disclose any details or information regarding your order to any third party. We take confidentiality very seriously and your details will remain totally private throughout the process.
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How do your services differ compared with others?
There are no hidden charges with our service. the quote we provide you with includes free email delivery, free amendments, free references or bibliography, free order tracking and free plagiarism detection scan. We also only employ qualified professional writers who have been educated in the UK and guarantee a quality paper written to a minimum 2:1 university standard. Each customer will also receive first class personal customer service 24 hours a day, 7 days a week, 365 days a year. More information is available in our Why Us section.
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Is it cheating if I use your service?
Our papers are study aids and models to help you write your own essay. If you use our papers as they are intended, and in the same way you would use any journal, book or past paper, this is not cheating. By using our papers in the correct manner, you will learn much more than if you do not and submit the paper as you receive it.
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Is this legal?
Yes. Our service is 100% legal.
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