Our customers always come first. We will take time to listen to you and respond your needs. Our customer service operators work 8am-11pm Monday-Friday and 10am-6pm Saturday and Sunday. During these times we will reply to your enquiry within 10 – 20 minutes. We can be contacted via our online form, email, phone, fax or by post.
You can call us on 0207 118 0808 or +44 207 118 0808 (if calling from outside of the UK)
You can send us a fax on 0845 505 0807. If you are sending additional information about your order – please ensure that you put your order number on the fax so we can identify your order.
|Order enquiries, payments, discounts etc.:||firstname.lastname@example.org|
|Vacancies and Writer Relations:||email@example.com|
|If you are less than happy with our service please let our Complaints Department know and we will try to resolve the situation as soon as possible:||complaints form|
|If our Complaints Department is unable to resolve an issue for you, please contact Management:||firstname.lastname@example.org|
Our address is: Ivory Research Ltd, Winnington House, 2 Woodberry Grove, North Finchley, London N12 0DR