Our customers always come first. We will take time to listen to you and respond your needs. Our customer service operators work 8am-11pm Monday-Friday and 10am-6pm Saturday and Sunday. During these times we will reply to your enquiry within 10 – 20 minutes. We can be contacted via our online form, email, phone, fax or by post.
Telephone
You can call us on 0207 118 0808 or +44 207 118 0808 (if calling from outside of the UK)
Fax
You can send us a fax on 0845 505 0807. If you are sending additional information about your order – please ensure that you put your order number on the fax so we can identify your order.
| Order enquiries, payments, discounts etc.: | custom@ivoryresearch.com |
| Vacancies and Writer Relations: | writers@ivoryresearch.com |
| If you are less than happy with our service please let our Complaints Department know and we will try to resolve the situation as soon as possible: | complaints form |
| If our Complaints Department is unable to resolve an issue for you, please contact Management: | management@ivoryresearch.com |
Post
Our address is: Ivory Research Ltd, Winnington House, 2 Woodberry Grove, North Finchley, London N12 0DR
