Our customers always come first. We will take the time to listen to you and respond to your needs. Our customer service operators work 8am-11pm Monday-Friday and 10am-6pm Saturday and Sunday. During these times we will reply to your enquiry within 10 – 20 minutes. We can be contacted via our online form, live chat, email, phone, messaging services, fax or by post.
You can call us on 0207 118 0808 or +44 207 118 0808 (if calling from outside of the UK)
You can contact us via Live Chat facility on our website or using such messaging services as:
Customer Services: [email protected]
Vacancies and Writer Relations: [email protected]
Want to work with us? Apply Online
If you are less than happy with our service please inform our Complaints Department
If our Complaints Department is unable to resolve an issue for you, please contact Management: [email protected]
You can send us a fax on 0845 505 0807. If you are sending additional information about your order – please ensure that you put your order number on the fax so we can identify your order.
Our address is: Insta Research Ltd 29th Floor, One Canada Square, Canary Wharf, London, E14 5DY