What support does your customer service department offer?
Every member of our Customer Service Team has undergone extensive training to ensure the support you receive is first class. Our target is to answer every e-mail within 20 minutes during office hours. Our team members will forward any communication or documents to your assigned writer, answer any questions you may have about our service, send communications from your writer to you via e-mail and generally help you in any way they can. And we guarantee this will all be carried out with a smile!