What makes you different to any other company?

In the first instance, our rates of pay are much higher than many other companies within this industry. We treat all our writers as individuals, not numbers and ensure we let them know how appreciated they are. Our Customer Service Team will always be friendly and answer the phone with a smile and will always…

Do you introduce penalties?

We do not like to penalise our writers and do our utmost to avoid it if possible. But, of course, we must have some penalties in place to avoid delays, prevent plagiarism, ensure the quality of work and the quality of service we offer our clients and our writers play an exceedingly important role in…

What happens if a client isn’t happy with the work I have done?

We only accept amendments which are in line with the client’s original request. In these instances, we allow our clients a FREE amendments period: Assignments: 10 days Dissertations: 10 days for the first half and 21 days for the completed dissertation. Writers are required to complete these amendments for free as part of the service…

What quality of writing do you expect?

We require you to write to the standard the client has requested and paid for. The client may require PhD, 1st, 2:1 standard or 2:2 standard, you will always be advised of the correct standard for the order before you start the work. We do not accept plagiarism in any circumstances. We do check our…

How can I contact the office?

You can contact the office by telephone on 02031 314 883 or +44 2035 530 281 (if calling from outside of the UK). Our office is open between 9am and 9pm Monday – Friday and 10am until 6pm on Saturday and Sunday. You can also contact us by email anytime at writers@www.ivoryresearch.com but please note, we will…

Am I obliged to accept every piece of work you offer me?

No. You can accept as many or as few orders as you like. All we ask is that if you do reject an assignment we offer you, to let us know your reason why and respond within 12 hours of the order being offered to you. This will enable us to keep a record if it…

Do you only accept self-employed writers?

Yes we do. If you are not already self-employed, it is a very simple process to do. If you would further help and advice about becoming self-employed, there are many websites which can offer you details for free. You may also want an objective point of view from an organisation such as The Citizens Advice Bureau (for…

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