At times, a client may receive a completed paper and realise that there needs to be added sections. If these points were not in the initial request, then they are not eligible for free amendments. In this case clearly state why the requests are outside of the original brief, and explain how you will implement the changes and what the additional charge will include. Make sure you provide all the information the client will need i.e delivery dates, charges, and what amendments you will be doing. This stops confusion and disappointment upon delivery of the amended paper.

If the client requests a mix of valid amendment requests and additional / new requests, please inform us which points you are willing to complete and which ones you require an additional fee for. Please explain the reasons for the extra charges.

We recommend you read the full details in our Amendments Guide.

17/01/2018