The client will often send attachments with their order. If there are a lot of attachments, then these will be sent to you as a downloadable link. Download these straight away; it’s the safest way forward. Check to ensure that everything you need has been sent to you. The attachments may contain their proposal, which should show you which methodology needs to be used. Furthermore, sometimes they may attach their tutor’s comments. You must bear these comments in mind when completing the work as it will enable you to understand what the tutor wants to see in the final work.
One thing you must be careful about is files with the same name. Very often, these files contain different information. You should not expect the client to be organised and it’s your job to double check all of the attachments and make sure that you are aware of the original requirements (which include the attachments).